Shipping Policy
Orders can be placed at frankiesonthepark.com 24 hours a day, 7 days a week. Frankie’s on the Park ships domestically to all 50 states. Orders are processed Monday through Friday, excluding holidays. Packages are shipped via UPS within the United States.
SHIPPING RATES:
Please allow 1-2 business days after placing your order for processing.
Standard Service (5-7 business days) calculated shipping based on location at checkout
2nd Day Air (2 business days) calculated shipping based on location at checkout
FREE US STANDARD SHIPPING OVER $200
Illinois/Chicago Local Pickup:
If you are from the Chicago area there is a FREE in-store pickup option at checkout.
California/Santa Monica Local Pickup:
If you are from the Santa Monica area there is a FREE in-store pickup option at checkout.
Frankie’s on the Park offers delivery to your every need! You can have your order delivered to your home or have a gift delivered to your best friend.
You have the right to cancel your order at any time before your order has shipped by contacting our customer service team. If your order has shipped, our customer service team will issue a refund as soon as you have returned the item(s) to frankiesonthepark.com.
At any time after placing an order, you can check the status by logging into your account or by contacting customer service.
You can quickly and easily track the progress of your shipped order via UPS:
- Find the UPS tracking number in your shipping confirmation email.
- Click on the tracking number link to view your item's tracking page on the UPS website.
If clicking on the number doesn't work automatically, visit ups.com and enter your number to track your order shipment.